[Francesca] Support

Geospatial HelpDesk

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For questions about geospatial research or general inquiries related to the Yale Center for Geospatial Solutions or the Earth Observation Lab—including lab access, equipment use, collaborations, and more—please click the button below to submit a ticket for technical support.

Geospatial Consultation

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Yale Library’s GIS experts are available to support your geospatial research and projects with cutting-edge insights and technical guidance. 

Earth Observation Lab Resources & Access

Earth Observation Lab Entrance

The Earth Observation Lab (EOL) is a dedicated research and teaching facility focused on studying the Earth through satellite imagery. As a centralized resource for Yale University students, faculty, and staff, the lab supports the processing, visualization, and analysis of satellite data for academic and research purposes. 

Request PlanetLabs Data

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The Yale Center for Geospatial Solutions holds a subscription to Planet Labs satellite imagery. Click the link below to read the instructions on how Yale affiliates can access Planet Labs.

Request Equipment

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We offer a wide range of equipment available for checkout to Yale-affiliated students, faculty, and staff. Items are organized into three tiers based on complexity and required experience.

Tier 1 items are the most accessible and can be checked out without prior training. Tier 2 and Tier 3 items require verified experience, with higher tiers potentially needing a brief orientation or proof of proficiency.

All equipment is free to use for educational or research purposes, as long as users manage operation, data collection, and processing independently, and the number of days is limited. Most requests are processed within 2-5 business days.

Hybrid Office Hours

People completing capstone projects.
  • Date & Time: Every Wednesday | 11 AM - 12 PM
  • Location: Hybrid – join in person at the Earth Observation Lab (21 Sachem St Room 119) or via Zoom(Link is external)

Our Remote Sensing Supervisor, Austin Madson, holds hybrid office hours every Wednesday from 11 AM to 12 PM. Feel free to bring any questions related to remote sensing or UAVs, whether for coursework, research, or both.  No appointment is needed—just drop in!